Get Support When You Need It
Multiple ways to reach our team, comprehensive resources, and priority assistance for urgent financial planning needs
Contact Information
Wagga Wagga, NSW 2650
Australia
Self-Service Resources
Find immediate answers and support tools available around the clock
Knowledge Base & FAQs
Comprehensive guides covering common questions and step-by-step tutorials for platform features.
- Getting started guides
- Account management help
- Financial planning tutorials
- Troubleshooting guides
- Video walkthroughs
Live Chat & Voice Support
Real-time assistance through multiple channels during business hours, with callback options available.
- Instant chat support
- Screen sharing sessions
- Voice call scheduling
- Callback requests
- Priority queue for urgent issues
Support Ticket System
Track your support requests with detailed progress updates and estimated resolution times.
- Ticket status tracking
- Email notifications
- File attachment support
- Priority classification
- Resolution history
Documentation Library
In-depth documentation covering advanced features, API references, and integration guides.
- Feature documentation
- Best practice guides
- Integration tutorials
- Downloadable resources
- Regular content updates